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Repair Parts Restricted Brands


Mechanical watches require periodic service in order to keep them in proper operating condition.   The cost of periodic maintenance is part of the long-term cost of ownership which must be factored into any watch purchase decision.

We believe the watch buying consumer should have the right to have their watch serviced by the watchmaker of their own choosing, and they should not be forced to obtain service only from factory repair facilities at non-competitive prices.

We believe that an open market for repair service promotes competition, holds down repair costs, and is good for the watch consumer.

It is our experience that the manufacturers of the following brands refuse to sell repair parts to independent watchmakers.   In some cases these manufacturers will not even sell repair parts to their authorized dealers.  We believe this practice is unfair to both consumers and independent watchmakers.

If you are considering the purchase of one of these watches, you may wish to inquire whether the brand will provide repair parts to the independent watchmaker of the customer's choosing, or if the watch can only be serviced at the manufacturer's repair facility.  There may be other brands with similar policies, which have not yet been placed on this list, so regardless of the brand you may be considering, ask about repair policies.  We hope you'll consider this information carefully before making your purchase decision.

Do You Truly Own Your Watch?  


A. Lange & Sohne
Alfred Dunhill
Audemars Piguet
Ball (modern Swiss)
Balmain
Bedat & Co.
Bertolucci
Blancpain
Breguet
Breitling
Bulgari
Cartier
Certina
Chaumet
Chloe Paris
Chopard
Daniel Mink
David Yurman
Dior
Doxa
Dunhill
Ebel
Fossil
Franck Muller
Frederique Constant
Glashutte Original
Glycine
Guess
Harry Winston
Hamilton
Hublot
Invicta
Jaeger-LeCoultre
Jaquet Droz
Krieger
Lancel Paris
Lange & Sohne
Longines
Luminox
Marcel Watch
Meylan Stopwatches
Mido
Montblanc
Muhle Glashutte
Omega
Oris
Panerai
Parmigiani
Patek Philippe
Piaget
Pierre Balmain
Raymond Weil
RGM
Rado
Roger Dupuis
Rolex
Sector
Skagen
TAG Heuer
Tiffiny & Co.
Tissot
Tourneau
Tutima
Ulysse Nardin
Union Glasshutte
Vacheron & Constantin
Van Cleef & Arpels
Zenith
Zodiac

 


This page updated 17 May, 2015.

Please contact the webmaster for questions or comments regarding this list.

If any of the above brands have been named in error, contact the webmaster to have the error corrected.

Anyone who wishes is welcome to copy this list and place it on their web site, Facebook page, etc.